FOR RESERVATIONS
CALL: 509-548-5475
Email:
info@antlerhideaway.com

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Antler Hideaway Policies

 

Property Damage: You will be responsible for the cost to repair and/or replace damage to the hideaway, property and /or furnishings; cost will be billed to your credit card.

Smoking: Is not permitted in the hideaway or grounds. Violation of this policy will result in a one-time credit card charge equal to the base rate for one night to compensate for extra cleaning required.

Telephone: The telephone is for local calls only. Please use your cell phone, phone card or call collect for any long distance calls made.

Pets: Sorry, we have a no pet policy – that includes our own friendly cats and dogs that may come to visit you. Please do not let them inside. (Boarding is available at Haus Denali Kennels)

Parking: Please park in designated parking area. No driving on Mt. Home Rd. in the winter.

Off Road Motorized Vehicles: Due to Chelan County regulations, no off-road motorized vehicles are permitted.

Check-in: Check in is at 3:00pm and check-out is by 12:00 noon.

Open Flames: Due to insurance requirements, no open flames like candles are permitted.

Deposit refund: Cancellations requires 14 days or more notice prior to scheduled arrivals: deposit refunded, less a $10 handling fee. Cancellations less than 14 days’ notice prior to scheduled arrival: full deposit is forfeited.

Winter Transportation and Train pickup and departure: We will transport between 12 noon and 7 pm daily to town, if desired. Train pickup at 8:10pm and departure at 6:10am for all train guests. Train transportation will always include a $25 daily charge.

Dress for Winter: During the winter months you should dress for transport with hat, gloves and boots, a good warm coat is important too.

Additional Guests: Other than the number of guests the reservation was made for, any additional visitors must be approved in writing before visiting. A $500 charge will be made to your credit card if not approved, daily.

By registering with us, you agree to abide by these policies and authorize us to charge your credit card for any damage or additional cleaning required.  We have the nicest guests in the world and this policy helps assure you that we keep it that way.